Support

Need help with KidsFoldr, have a question about your account or a scan that didn't come out right, or found a bug? We read every message.

Common questions

How do free scans work?

Every account gets 12 scans, total, for free — not a monthly allowance. Once you're ready for more, paid plans renew your scan count every month.

What counts as a "scan"?

Only a photo that actually finds at least one event uses up a scan. A photo of a blank page or something we can't read anything from doesn't count against your limit.

Which calendars does KidsFoldr work with?

Any calendar already set up on your phone — iCloud, Google, or Outlook accounts added in your device's own Settings app. KidsFoldr writes events straight there.

How do I cancel or change my plan?

Subscriptions are managed through the App Store or Google Play, the same as any other subscription on your phone — change or cancel any time from your device's subscription settings.

How do I delete my account and data?

Email support@kidsfoldr.app from the address on your account and we'll delete your account and all associated data. See our Privacy Policy for details on what's stored.